How to manage customers in Shopify store?

ByAdam

How to manage customers in Shopify store?

Shopify store has a database that allows a customer to create accounts that store passwords, personal information, previous orders, and existing orders. All this information is retrieved when customer logs in again, and some of it is used to pre-populate the address information during checkout. In this article, we’ll discuss how to manage customers in Shopify store.

Managing customers in Shopify store

Add customers

  • Go to Shopify admin > Customers > Add customer
  • In Customer overview, fill in the required information then check Customer accepts marketing or Customer is tax exempt
  • Tap Save customer

Email customers

  • Go to Shopify admin > Customers
  • Select the customer profile you want to send email
  • In Contact, choose their email address
  • You can edit the subject line for email or not
  • Type your message in Custom message for this customer
  • Tap Review email to review your email.
  • Tap Send notification to send your email or tap Back to edit it

Edit customer profiles in bulk

  • Go to Shopify admin > Customers
  • Choose a customer profile you want to edit
  • Tap Bulk actions then choose an action
  • Confirm you choice

Delete customers

  • Go to Shopify admin > Customers
  • Choose any customer profiles you want to delete
  • Tap Bulk actions > Delete selected customers > Delete

Search for customers

  • Type a customer’s name, email, phone number, etc. into the searching box then choose the customer you want to search in displayed list

Filter a customer list

  • Go to Shopify admin > Customers > Filter customers
  • Choose the conditions or filter you want
  • Tap Add filter

Create customer groups

  • Search or filter a customer list
  • Tap Save this search
  • Type a name for customer group
  • Tap Save

Hope you guys can manage your customers well with our tutorial.

Thanks for reading!

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